Husqvarna Fleet Services app & sensor (portrait)

AN EASIER WAY TO KEEP TRACK OF YOUR EQUIPMENT

What equipment do we have? Where is it? How much do we actually use it? When do we need to service or replace it? Connect your equipment to Husqvarna Fleet ServicesTM to keep track of it all - for hassle-free and more productive workday.
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Husqvarna Fleet Services™

Just put a sensor on any piece of equipment and you’ll always know where your machines are, how much they’ve been used, when they need to be serviced or replaced – and much more. If you use our professional robotic mowers, you don’t even need to install a sensor. All this updated information – easily accessible from your phone, tablet or laptop – allows you to save a lot of time and money, to develop your business even further. Try Husqvarna Fleet Services™ for 6 months with no subscription fee.

Husqvarna Fleet Services app, sensor and logo

How it works

The system keeps track of your equipment either through the use of machine sensors or – in the case of our professional robotic mowers – built-in connectivity. The equipment data is transmitted via Bluetooth (for Automower® it’s via 2G/3G) and can either be collected in the field via the intuitive Husqvarna Fleet Services™ app, or back in storage via the Husqvarna Fleet Services™ Gateway app. The combination of these apps gives you updated data that’s automatically uploaded to the cloud-based account where you can access it from any device.

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Husqvarna Fleet Services - How it works

Subscription

Here are our subscription models and rate plans for Husqvarna Fleet ServicesTM. All prices show the monthly fee for each machine. Which solution best suits your business's needs?

Equipment inventory subscription

The basic Husqvarna Fleet ServicesTM account allows you to create an inventory list of your equipment that can be available for all managers and technicians. 

Fleet Services Company inventory subscription

Standard subscription

For handheld machines, ride-on mowers, walk-behind mowers, utility vehicles, etc. Even products from other manufactures.
Prices - see chart below 

Husqvarna Fleet Services Machines subscription

Automower® 500-series subscription

A lifetime subscription comes as standard with the 500 series of robotic mowers.
Click here for 300 & 400 series subscription

Husqvarna Fleet Services Automower subscription
SUBSCRIPTION MODELS INVENTORY AND SERVICE HISTORY 1-99 MACHINES 100-299 MACHINES 300-999 MACHINES >1000 MACHINES
Monthly Free 2,69 GBP/machine 2,29 GBP/machine 1,99 GBP/machine Contact us to get price
1 Year plan (monthly fee) Free 1,69 GBP/machine 1,41 GBP/machine 1,25 GBP/machine
2 Year plan (monthly fee) Free 1,39 GBP/machine 1,19 GBP /machine 0,99 GBP/machine

Hardware

This is what you need to connect your handheld and wheeled machines. During the 6 months free subscription period, we give you 100% money-back guarantee on the Machine sensors, if you later decide not to continue with Husqvarna Fleet Services. In addition, you need a dedicated phone or tablet, with the Husqvarna Fleet ServicesTM Gateway app, mounted in your storage. 

Machine sensor

The machine sensor allows you to connect all sorts of handheld and wheeled machines. Available in packs of 5, PNC 584 91 89-05.

Husqvarna Fleet Services - machine sensor

Fleet machine sensor key

Euro is used to open and close the sensor, for instance to change the battery. Available in packs of 10, PNC 585 47 76-01.

Husqvarna Fleet Services - sensor key

FAQ

I have an existing Husqvarna account - can i use it?

Yes, you can use the same Husqvarna Group account to access all of Husqvarna Group's digital services. However, you will still need to sign up for Husqvarna Fleet Services separately.

 

How do i sign up and get started?

Go to the URL for the service and click on 'Sign up now' and fill in the fields with the requested information. When the request has been approved, an email will be sent to the address used. Click on the link in the email to review your information and create a password for your account. Your account is then ready to use.

What's the difference between the Fleet app and the Gateway app?

The Husqvarna Fleet ServicesTM mobile app helps Fleet managers and Technicians to manage the inventory while out in the field. The app detects machine sensors in the field and uploads their data to the cloud. This includes 'last known location', to help find any missing equipment or to make sure nothing is left behind.

The Fleet Gateway is designed for one task only -  to detect a large number of machines when they are returned to storage, account for their return and then upload the machine data. The Fleet Gateway benefits best from being stationary in your storage space, connected to a Wi-Fi service and powered 24/7. Both apps can be downloaded from Applestore and Google Play.

 

Does every operator need the app?

No, Husqvarna Fleet ServicesTM machines detect and store the machine data even without the Fleet Services mobile app or Gateway app nearby. However, in order to capture last known position for a machine, a Fleet mobile app needs to be running on a phone within Bluetooth range of the machine. To achieve a constant control of the last known location of all machines, you are best served by having operators install the app, as the distance between different operators may be too big.

Can i track my equipment in real time?

If you use the Husqvarna Fleet Services™ app (in a mobile or tablet) in the field and the Husqvarna Fleets Services™ Gateway app (in a tablet) in the storage area, you’re able to monitor your equipment 24/7. Otherwise, the data shows the last known position of your equipment.

 

Will the app track the position of the operator?

No, Husqvarna Fleet Services™ does not track the operator. The app detects the Bluetooth connection from the machine sensor and stores that as a time stamped event. With that time stamp, the phone reports its own GPS position which provides the last known position for the machine.

How do i install sensors on my equipment?

In order to add new sensors to a machine you need to use the Husqvarna Fleet Services™ app.

First off, the machine in question has to be added to the Fleet (which can be done with either the app or from a browser). Then start the app and select the machine in your inventory, then tap the ‘install sensor’ button.

Next, tap ‘scan QR code’ and if the app requests permission to take photos and record videos, accept. Scan the QR code using the camera in the phone – make sure that there is enough light so the camera can capture the code.

When the code has been captured, the app will automatically add the sensor to the selected machine.

 

How do i install the interface box on my ride-on mower?

In order to register a ride-on Interface Box to one of your machines, please select it from your inventory in the Husqvarna Fleet Services™ mobile app. The app will provide you with instructions on how to connect and install the RIB physically. For selected Husqvarna models, there are accessories available that will allow you to connect the RIB in a plug-and-play manner.

The Interface Box detects both engine-on-time as well as the cutting time from the electrical clutch.

For other machines, custom wiring is required - the Fleet Services™ app will provide you with schematics. You can also contact your dealer to get support with the installation.

Where can I order Sensors?

You can order sensors from your preferred professional Husqvarna dealer or directly from us at Husqvarna.

 

Can the sensor withstand tough professional work?

Yes, the sensor holder and sensor electronics are constructed for many years of usage in different customer work applications such as landscaping, tree-care, construction work etc.

 

Do the sensors provide live GPS tracking?

No. The location captured by the system is always 'last known', as seen by any of the fleet apps. The GPS position of the machine comes from the smartphone and not from the sensor itself.

 

Can i install sensors on equipment from other brands?

Yes, you can install sensors on machines from any 3rd party brand to connect them to Husqvarna Fleet ServicesTM.

What kind of equipment can i track/handle?

You can add virtually any type of asset to the Fleet Services inventory.

The Fleet Services™ Machine Sensor can extract data from the following machine types:

  • Machines with petrol engines
  • Machines with electric engines
  • Many diesel machines where the generator creates an electric current

Examples of asset types which can be added to Fleet services are:

  • Hand-held machines
  • Ride-on machines
  • Husqvarna Automower®
  • Vehicles
  • Utility vehicles

 

Which Husqvarna Automwer® models are supported by Husqvarna Fleet ServicesTM?

Husqvarna Fleet Services™ supports all Automower® models equipped with an Automower® Connect module:

  • 500-series
  • 300- and 400-series X-line
  • 300 and 400-series with Automower® Connect module installed as an accessory
Note: Automower® Connect@Home is not supported by Husqvarna Fleet Services™.

Can I assign different user roles for various staff members?

Yes, currently Husqvarna Fleet Services™ has two roles – Fleet manager and Fleet technician.

A user can have multiple roles.

The Fleet manager role provides full access to the fleet company account, including rights for user management and payment settings.

The Fleet technician role is limited to management of asset inventory.

 

How many users can I add?

There are no technical limitations on how many users Husqvarna Fleet Services™ can have.

How does the subscription rate plans work?

You can upgrade from the 1-month and 1-year plans at any time. The new rate plan comes into effect immediately. You’re also able to downgrade 2-year and 1-year plans whenever you want. The downgrade comes into effect from the renewal date of your previous plan.

Furthermore, you can reduce the number of machines. The reduction comes into effect at your renewal date. For the Standard subscription you’ll have to remove the sensor from the Husqvarna Fleet Services™ app, but still keep the machine in the inventory list. For the Automower 300 and 400 series, you will need to remove the mower from your list.

 

If I de-activate my subscription, can I still access my historical data?

Yes. When a machine subscription is de-activated, the machine history is still available.

It’s also possible to add maintenance and repair records.

 

Does Husqvarna Fleet Services™ work on my smartphone/tablet/computer?

The Husqvarna Fleet Services™ web portal works on tablets and computers. The Husqvarna Fleet Services™ smartphone app is available for both Android and iOS. Simply go to Google Play and/or Appstore and search for ‘Husqvarna Fleet Services’.


Will running the apps drain my battery?

The app needs to be running in order for the Husqvarna Fleet Services™ location services to help report last known location for the machines. This employs the Bluetooth radio and you can expect a similar energy usage as for similar tracking apps like Tile, TrackR, etc.

Uploading the machine data uses slightly more energy.


Is my information safely stored in the cloud?

Information is stored on resources that are secure behind firewalls and can only be accessed by the system itself.

Technical Data – machine sensor

Weight: 30g (including battery)
Size: 69x45x15mm
Battery: CR2450 VARTA
Battery life, engine on hours: Approx. 350hrs 
Battery life, on the shelf: Approx. 10 months
Radio: Bluetooth Low Energy
Memory capacity: 60 days data (when assuming 8hrs working day)
Max temperature: 60°C
Min. temperature: –20°C

Technical data – interface box

Weight: 120g (including machine sensor and cover)
Size: 103x53x27mm
Battery: CR2450 VARTA
Battery life, engine on hours: Approx. 350hrs
Battery life, on the shelf: Approx. 10 months
Radio: Bluetooth Low Energy
Memory capacity: 60 days data (when assuming 8hrs working day)
Max temperature: 60°C
Min. temperature: –20°C

Subscription trial – first six months for free*

When you create your Fleet Services™ account you will automatically get the first six months of your subscription for free.

*After the first six months, you will automatically start to be billed unless you terminate your Fleet Services™ subscription before the end of the trial period.

You will get notified via e-mail two weeks before your trial period expires. You can upgrade to 1 Year or 2 Year plan at any time

Please refer to full terms and conditions of subscription (see link below) including information as to the process and period for terminating your subscription and the costs of subscriptions after the six-month trial.

Money-back guarantee during six-month trial

*To get data from your machines you will need a Fleet machine sensor for each machine.

You can buy the sensor from your preferred Husqvarna Commercial Dealer – or – via your local Husqvarna Sales Company.

Should you decide to not continue with Husqvarna Fleet Services™ after the six-month trial subscription period, Husqvarna will buy back your sensors at the purchase price you paid for them.

The Money-back guarantee is valid only within the Free subscription trial period. This is part of the contract that you will enter into with your Husqvarna Commercial Dealer or Husqvarna Sales Company when you buy the Fleet machine sensors.

Your Husqvarna Commercial Dealer or Husqvarna Sales Company will inform you of the return process including the timelines involved for returning the sensors and receiving a refund.

Subscription

Here are our subscription models and rate plans for Husqvarna Automower® 300 & 400-series.
Which solution best suits your business's needs?.

Automower® 300 & 400-series subscription

These mowers can be upgraded to Husqvarna Fleet ServicesTM. Requires 2G/3G connectivity.
Husqvarna Fleet Services Automower subscription
SUBSCRIPTION MODELS 1-3 MACHINES 4-19 MACHINES 20-49 MACHINES >50 MACHINES
Monthly 6,29 GBP/machine 5,79 GBP/machine 5,39 GBP/machine Contact us to get a quote
1 Year plan (monthly fee) 3,49 GBP/machine 3,19 GBP/machine 2,89 GBP/machine
2 Year plan (monthly fee) 3,19 GBP/machine 2,95 GBP/machine 2,69 GBP/machine