Husqvarna Fleet Services app & sensor (portrait)

AN EASIER WAY TO KEEP TRACK OF YOUR EQUIPMENT

What equipment do we have? Where is it? How much do we actually use it? When do we need to service or replace it? Connect your equipment to Husqvarna Fleet ServicesTM to keep track of it all - for hassle-free and more productive workday.
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Husqvarna Fleet Services™

Just put a sensor on any piece of equipment and you’ll always know where your machines are, how much they’ve been used, when they need to be serviced or replaced – and much more. If you use our professional robotic mowers, you don’t even need to install a sensor. All this updated information – easily accessible from your phone, tablet or laptop – allows you to save a lot of time and money, to develop your business even further.

Try Husqvarna Fleet Services™ with a FREE 3 month trial today! Simply contact your local Husqvarna dealer to get started.

Husqvarna Fleet Services app, sensor and logo

Find out how to develop your business

Take a closer look at the numbers on a regular basis. Because the data you’ve collected will give you valuable insights on how to reduce CO2 emissions, save time and money and, not the least, increase productivity.

How it works

The system keeps track of your equipment either through the use of machine sensors or – in the case of our professional robotic mowers – built-in connectivity. The equipment data is transmitted via Bluetooth (for Automower® it’s via 3G). The data can be collected in two ways.

Collecting data in the field

When you’re on a job and turn off the equipment, either for a break or to stop working for the day, all new machine data can easily be collected. All you have to do is to log in to the Husqvarna Fleet Services™ app on your phone, and all data is automatically uploaded to your account.

…and back at the workshop

The other way to collect data is back at the workshop. If you have an Android mobile phone (or tablet) with the Husqvarna Fleet Services Gateway app always running in the workshop, all captured data will be uploaded automatically when machines are returned for storage after a shift.

The combination of these apps means that your cloud-based account always has updated machine data, which is easily accessible from any device.

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Husqvarna Fleet Services - How it works

Hardware

This is what you need to connect your handheld and wheeled machines. In addition, you need a dedicated phone or tablet, with the Husqvarna Fleet ServicesTM Gateway app, mounted in your storage. 

Husqvarna Fleet Services - machine sensor

Machine sensor

The machine sensor allows you to connect all sorts of handheld and wheeled machines.

Husqvarna Fleet Services - sensor key

Fleet machine sensor key

Is used to open and close the sensor, for instance to change the battery.

Gateway Phone (optional)

Used to collect data from machines while they are located in their storage area.

FAQ

I have an existing Husqvarna account - can I use it?

Yes, however, you will still need to sign up for Husqvarna Fleet Services separately.

 

How do I sign up for a 3 month FREE subscription trial?

Click here to contact your local Husqvarna dealer and get started today with your 3 month FREE subscription trial.

What's the difference between the Fleet app and the Gateway app?

The Husqvarna Fleet Services mobile app helps Fleet managers and Technicians to manage the inventory while out in the field. The app detects machine sensors in the field and uploads their data to the cloud. This includes 'last known location', to help find any missing equipment or to make sure nothing is left behind. App available from Apple app store and Google Play.

The Fleet Gateway is designed for one task only -  to detect a large number of machines when they are returned to storage, account for their return and then upload the machine data. The Fleet Gateway benefits best from being stationary in your storage space, connected to a Wi-Fi service and powered 24/7. The gateway app is available for Android devices only from the Google Play store.

 

Does every operator need the app?

No, Husqvarna Fleet Services machines detect and store the machine data even without the Fleet Services mobile app or Gateway app nearby. However, in order to capture last known position for a machine, a Fleet mobile app needs to be running on a phone within Bluetooth range of the machine. To achieve a constant control of the last known location of all machines, you are best served by having operators install the app, as the distance between different operators may be too big.

Can I track my equipment in real time?

If you use the Husqvarna Fleet Services™ app (on a mobile or tablet) in the field and the Husqvarna Fleet Services™ Gateway app (on a mobile or tablet) in the storage area, you’re able to monitor your equipment 24/7. Otherwise, the data shows the last known position of your equipment.

 

Will the app track the position of the operator?

No, Husqvarna Fleet Services™ does not track the operator. The app detects the Bluetooth connection from the machine sensor and stores that as a time stamped event. With that time stamp, the phone reports its own GPS position which provides the last known position for the machine.

How do i install sensors on my equipment?

In order to add new sensors to a machine you need to use the Husqvarna Fleet Services™ app.

First off, the machine in question has to be added to the Fleet (which can be done with either the app or from a browser). Then start the app and select the machine in your inventory, then tap the ‘install sensor’ button.

Next, tap ‘scan QR code’ and if the app requests permission to take photos and record videos, accept. Scan the QR code using the camera in the phone – make sure that there is enough light so the camera can capture the code.

When the code has been captured, the app will automatically add the sensor to the selected machine.

 

Where can I order Sensors?

You can order sensors from your preferred professional Husqvarna dealer.

 

Can the sensor withstand tough professional work?

Yes, the sensor holder and sensor electronics are constructed for many years of usage in different customer work applications such as landscaping, tree-care, construction work etc.

 

Do the sensors provide live GPS tracking?

No. The location captured by the system is always 'last known', as seen by any of the fleet apps. The GPS position of the machine comes from the smartphone and not from the sensor itself.

 

Can i install sensors on equipment from other brands?

Yes, you can install sensors on machines from any 3rd party brand to connect them to Husqvarna Fleet ServicesTM.

What kind of equipment can I track/handle?

You can add virtually any type of asset to the Fleet Services inventory.

The Fleet Services™ Machine Sensor can extract data from the following machine types:

  • Machines with petrol engines
  • Machines with electric engines
  • Many diesel machines where the generator creates an electric current

Examples of asset types which can be added to Fleet services are:

  • Hand-held machines
  • Ride-on machines
  • Husqvarna Automower®
  • Vehicles
  • Utility vehicles

 

Which Husqvarna Automower® models are supported by Husqvarna Fleet Services?

Husqvarna Fleet Services™ supports all Automower® models equipped with an Automower® Connect module:

  • 500-series
  • 300- and 400-series X-line
  • 300 and 400-series with Automower® Connect module installed as an accessory
Note: Automower® Connect@Home is not supported by Husqvarna Fleet Services™.

Can I assign different user roles for various staff members?

Yes, currently Husqvarna Fleet Services™ has two roles – Fleet manager and Fleet technician.

A user can have multiple roles.

The Fleet manager role provides full access to the fleet company account, including rights for user management and payment settings.

The Fleet technician role is limited to management of asset inventory.

 

How many users can I add?

There are no technical limitations on how many users Husqvarna Fleet Services™ can have.

Does Husqvarna Fleet Services™ work on my smartphone/tablet/computer?

The Husqvarna Fleet Services™ web portal works on tablets and computers. The Husqvarna Fleet Services™ smartphone app is available for both Android and iOS. Simply go to Google Play and/or Appstore and search for ‘Husqvarna Fleet Services’.


Will running the apps drain my battery?

The app needs to be running in order for the Husqvarna Fleet Services™ location services to help report last known location for the machines. This employs the Bluetooth radio and you can expect a similar energy usage as for similar tracking apps like Tile, TrackR, etc.

Uploading the machine data uses slightly more energy.


Is my information safely stored in the cloud?

Information is stored on resources that are secure behind firewalls and can only be accessed by the system itself.

Technical Data – machine sensor

Weight: 30g (including battery)
Size: 69x45x15mm
Battery: CR2450 VARTA
Battery life, engine on hours: Approx. 350hrs 
Battery life, on the shelf: Approx. 10 months
Radio: Bluetooth Low Energy
Memory capacity: 60 days data (when assuming 8hrs working day)
Max temperature: 60°C
Min. temperature: –20°C

Subscription trial – first 3 months for free*

When you create your Husqvarna Fleet Services™ account you will automatically get the first three months of your subscription for free.

*After the first three months, you will automatically start to be billed unless you terminate your Fleet Services™ subscription before the end of the trial period.

You will get notified via e-mail two weeks before your trial period expires. You can upgrade to a 1 Year or 2 Year plan at any time.

Please refer to full terms and conditions of subscription (see link below) including information as to the process and period for terminating your subscription and the costs of subscriptions after the three-month trial.

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