Automower®15/12/2022
Automower® robotic lawn mower stops with battery left but no error message
If your Automower® robotic lawn mower suddenly stops in the middle of the lawn with battery capacity left but no error message, it is normally because of a Pause or Stop command.
Here are some reasons why this may happen:
| Cause | Effect | Status | How to restart | Comment |
|---|---|---|---|---|
| STOP button pressed | Mower stopped | Stopped — manual action required | To get your mower going again, you need to do an on-site manual restart of the mower. | For safety reasons, the mower cannot be restarted using Automower® Connect or smart home services if the Stop button has been pressed. |
| Pause command sent from Automower® Connect | Mower paused | Paused | After a Pause command, the mower can be restarted manually or using the app or smart home service. | If there are several users connected to your mower, someone other than you may have paused it. |
| Pause command sent from IFTTT applet | Mower paused | Paused | After a Pause command, the mower can be restarted manually or using the app or smart home service. | Log in to IFTTT to check your applets and change the settings as desired or disable unwanted applets. Note, that if there are several users connected to your mower, someone other than you may have activated an IFTTT applet controlling your mower. |
| Pause command sent from smart home service* | Mower paused | Paused | After a Pause command, the mower can be restarted manually or using the app or smart home service. | If there are several users connected to your mower, someone other than you may have paused it. |
| Stop button pressed or Pause command sent | Mower disconnected | Stopped/Paused — Disconnected | To get your mower going again, you need to do an on-site manual restart of the mower. | If you do not restart the mower within a certain period of time after a Stop or Pause command, the status of your mower will change to Paused/Stopped — Disconnected to save battery. |
*By smart home service we refer to Google Home, Amazon Alexa and IFTTT. Note that the full range of features may not be available using all services.
If none of the above applies and the problem occurs repeatedly, contact your local dealer for further investigation.
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