Troubleshooting pairing issues with the Automower® Connect app during EPOS® setup

1. On the mower:

• Press the STOP button.
• Using the numbered buttons on the mower's keypad, enter your PIN code to unlock the mower. If you have not yet changed to a personal PIN, use factory PIN code 1234.
• Push the Bluetooth® button. The button LED flashes blue, which means the mower is in pairing mode.

2. On your mobile phone:

• Enable Bluetooth®.
• In the app, go to My mowers and press Add mower.
• Follow the instructions in the Automower® Connect app.

1. On the mower:

• Press the jog wheel if the mower is in standby mode (display is off).
• Enter the PIN code if needed by turning the jog wheel and pressing it to select each number.
• Turn the jog wheel to the Bluetooth® symbol and confirm by pressing the jogwheel.

2. On your mobile phone:

• Enable Bluetooth®.
• In the app, go to My mowers and press Add mower.
• Follow the instructions in the Automower® Connect app.

Automower® NERA models from 2025 and earlier require a Plug-in accessory to work with EPOS®. When setting up these mowers, it's important to follow the correct installation steps in the right order. If you are having trouble pairing your mower to the Automower® Connect app, it could be due to early mounting of the EPOS® Plug-in module on the mower. To resolve this, try the following:

1. Remove the robotic lawn mower from the charging station and turn it off by pressing on the jog wheel for three seconds.
2. Disconnect the EPOS® Plug-in cable from the mower and leave it disconnected.
3. Turn on the mower.
4. Retry pairing the mower to the Automower® Connect app.
5. Turn off the mower.
6. Reconnect the EPOS® Plug-in cable.
7. Place the mower in the charging station and turn it on.
8. A new firmware update will start, which can take up to an hour.
9. Continue with the next step of the EPOS® installation: Husqvarna Automower® virtual boundary installation guide.