Services by Husqvarna — overview
When buying or leasing Husqvarna products, you can opt for one of the following offers:
Husqvarna Lease Plus
A complete product and service bundle, including maintenance and warranty repairs for the full leasing period.
Husqvarna Lease Plus includes:
- Product use and covers the cost of maintenance and warranty repairs. Yearly maintenance of the equipment is mandatory and included.
- Service can be performed by any authorised Husqvarna dealer.
- The customer has to use and maintain the equipment in accordance with the corresponding operator's manual.
- In the event of a malfunction or need for repair, the customer must immediately stop using the equipment and bring it to the authorised dealer for inspection.
- Authorised robotic mower installation1 is included in the offering. For deals that include CEORA installation, please see HyperCare program details.
- Off-season storage* and seasonal blade2 replacement included.
- Possibility to extend the contract for 2 years.
Husqvarna Service Plus
A service contract includes yearly maintenance, warranty repairs and off-season storage*.
Husqvarna Service Plus details:
- Covers the cost of maintenance and warranty repairs. Recurring maintenance of the equipment is mandatory and included.
- Service can only be performed by an authorised Husqvarna dealer.
- The customer has to use and maintain the equipment in accordance with the corresponding operator's manual.
- In the event of a malfunction or need for repair, the customer must immediately stop using the equipment and bring it to the authorised dealer for inspection.
- Authorised robotic mower installation1 is mandatory but not included.
- Off-season storage* and seasonal blade2 replacement included.
- For consumers, the contract length is 3 or 5 years.
- For professional customers, the contract length is up to 5 years.
Husqvarna Warranty Plus
Paid warranty extension, prolonging the factory warranty.
Husqvarna Warranty Plus includes:
- Covers warranty repairs for the full contract period according to the Terms & Conditions.
- Service can only be performed by an authorised Husqvarna dealer.
- The customer has to use and maintain the equipment in accordance with the corresponding operator's manual.
- Periodic maintenance needs to be performed according to operator’s manual. This service is not included.
- Authorised robotic mower installation1 is mandatory but not included.
1Valid for Automower® only.
2Valid for Automower® only. A blister pack of Genuine Automower® blades, 9 or 6 pieces. Included yearly and handed out together with a product after maintenance. NOT VALID FOR ALL MARKETS.
* (Country) does not have off-season storage.
What is included in Services by Husqvarna contracts
HUSQVARNA WARRANTY PLUS | HUSQVARNA SERVICE PLUS | HUSQVARNA LEASE PLUS | |
|---|---|---|---|
Product | Bought and owned by customer | Bought and owned by customer | Owned by HCS and used by customer |
Maintenance according to maintenance plan | (x) | x | x |
Warranty repairs claimed according to factory warranty conditions for the extended warranty period | x | x | x |
Installation not active in all countries | (x) | (x) | x |
Off-season storage for robotic mowers only not active in all countries | x | x | |
Blades for robotic mowers only | x | x | |
Insurance | x |
x — Included in the contract. Compensated by Husqvarna.
(x) — Mandatory but not included, paid for by the customer.
Authorised dealer — Resellers who have been authorised by Husqvarna to sell Husqvarna products.
HCS — Husqvarna Commercial Solutions; to be contacted when there is an issue.
Maintenance1 — Yearly scheduled inspection and upkeep by an authorised dealer.
Warranty Repairs — Repairs made to your product covered by the Husqvarna factory warranty.
Installation1 — In the case of robotic mowers, the installation is to be performed by an authorised dealer.
Off-Season Storage3,4 — Storage of a robotic mower at an authorised dealer, ready for pick up when the season starts.
Blades3 — A package of Husqvarna genuine blades. Valid with Service Plus and Lease Plus contracts.
Insurance — Husqvarna Lease Plus insurance policy
1According to Terms & Conditions.
2Not applicable if the product is damaged due to abuse, neglect, misuse and misapplication.
3Valid for Automower® only.
4NOT VALID FOR ALL MARKETS.