Automower®08/10/2024

Automower® battery: Error messages and lifespan tips

The message Empty battery appears when the mower’s remaining battery capacity is insufficient to locate the charging station. These are the common causes and how to resolve them:

Empty battery: Common causes and solutions

1. Guide wire issues

The guide wire might be incorrectly positioned, faulty or broken, preventing the mower from finding its way home. Ensure the guide wire is undamaged and correctly positioned.

2. Search settings

Incorrect search settings can hinder the mower’s ability to locate the charging station. Review and adjust the settings in the Automower® Connect app under Menu > Settings > Installation > Find charging station.

3. Secondary Area mode

If the mower is set to Secondary Area mode instead of Main Area mode, change the setting to Main Area mode. Remember that after mowing a secondary area, the mower needs to placed manually back in the main area and the correct area mode must be selected.

4. Obstacles and stay-out zones

Ensure the path to the charging station is clear by removing any obstacles that might block the mower‘s way. This also includes stay-out zones that could hinder the mower‘s access to the charging station.

5. Charging station installation

If the charging station is not installed correctly, the mower may have difficulties docking. Ensure the charging station is on a flat surface with enough free space around it. Ensure the cables are properly connected to the charging station.

If the solutions above didn‘t resolve the issue, our Product Assistant can guide you with your specific case.

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Related articles:

Signs of an ageing battery

  • Frequent returns to the charging station.
  • Stopping on the lawn with an empty battery and no error message.

Your local Husqvarna dealer can help you with the battery replacement.

The Automower® Connect app can help you with tracking battery life and performance. In the app, navigate to Settings > Statistics to get an overview of your mower‘s activity, including total running distance, charging cycles and charging time.

Automower® battery lifespan and how to maximise it

Installation and storage

  • Charging station connections: Regularly inspect the charging station for loose connections or damaged cables.
  • Shaded charging station: Keep the charging station in a shaded or cool location.
  • Optimal storage: Store your Automower® in a dry, frost-free location during the off-season. Fully charge the battery before storage to prevent it from discharging completely. Read more about Automower® winter maintenance and storage here.

Maintenance

  • Regular cleaning: Clean the cutting deck and wheels regularly to reduce drag and conserve battery power. Read more about how to clean your Automower® robotic lawn mower here.
  • Blade replacement: Replace blades regularly to reduce power consumption. Read more about Automower® blade replacement here.
  • Clean charging contacts: Regularly clean the charging contacts on both mower and the charging station to ensure sufficient charging.

Mower settings

  • Optimal lawn coverage: Set a mowing schedule that enables the mower to cover the entire lawn without unnecessary cutting. The Automower® Scheduler Tool, available on certain Automower® models, can help you find the ideal schedule for your lawn.
  • Adjust mowing schedule: Use the Automower® Weather Timer to adjust mowing times during dry seasons.
  • Energy saving routines: Use Smart Home routines to create energy-saving routines.
  • Adjust search time: Adjust the time your mower spends searching for the charging station.

Terrain and yard size

  • Larger lawns with many obstacles and uneven terrain will deplete the battery faster than smaller, even lawns.

Usage frequency

  • Daily mowing will deplete the battery faster than less frequent mowing.

Genuine Husqvarna parts

  • Always use genuine Husqvarna spare parts and batteries to ensure compatibility and performance.

By following these tips, you can help extend the battery life of your Automower® and ensure it operates efficiently.

For personalised assistance with your Automower® robotic lawn mower, please contact your local Husqvarna dealer.

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