Collision sensor problem – Automower® error message
The message Collision sensor problem is displayed when the collision sensors of your Automower® robotic lawn mower are activated. Here are common causes and solutions:
1. Obstacle collision
Cause: The mower has collided with an object and cannot move away. For example, the product is stuck under outdoor furniture.
Solution: Free the mower from the obstacle.
2. Cleaning required
Cause: Debris is lodged between the body and the chassis.
Solution: Clean the mower with a brush to remove debris.
3. Body misalignment
Cause: The mower body is not fully in place.
Solution: Ensure the body can move freely around the chassis and is correctly installed. Remove any dirt blocking it. For detailed information and How-to videos on how to remove and install the body for different Automower models please visit Husqvarna Self-Service.
4. High grass
Cause: The grass is too high for the mower.
Solution: Ensure the grass does not exceed the recommended level for your mower model.
5. Low cutting height
Cause: The cutting height is set too low.
Solution: Increase the cutting height. Learn how to adjust the cutting height here.
6. Blocked drive wheels
Cause: The drive wheels are blocked.
Solution: Remove any objects that are blocking the wheels to ensure they can move freely.
7. Temporary electronic or firmware issue
Cause: There may be a temporary electronic or firmware problem.
Solution: Turn the mower off and restart it:
Restart the lawn mower: If the problem persists after restarting the mower, please contact your local Husqvarna dealer for assistance.
