Automower® display is blank, frozen or unresponsive

If the display shows nothing at all, try the following:

1. Check the battery. A fully discharged battery can cause the display to appear dead. Place Automower® on the charging station and wait at least 30 minutes before trying to turn it on.
2. Restart Automower®. See How to restart or reset your Automower® robotic lawn mower for model-specific instructions.
3. After winter storage: If Automower® was left outdoors or in an unheated space during winter, bring it indoors and charge it fully before attempting to start. A deeply discharged battery may take several hours to recover.

When to contact a dealer:

• The display remains blank after charging and restarting.
• Automower® makes sounds but the display stays blank.
• You suspect water damage or a faulty ON/OFF switch (for older models with a switch).
• The display goes blank as soon as the hatch is opened.

Contact a Husqvarna dealer for further assistance.

If the display is on but not responding to input:

1. Restart Automower®. This clears most temporary freezes. See How to restart or reset your Automower® robotic lawn mower for model-specific instructions.
2. Check for an active error. Some errors lock the display until they are cleared. Check the Automower® Connect app for any active error messages and follow the instructions there.
3. Check the battery. A low battery can cause display instability. Place Automower® on the charging station and wait until the battery is fully charged before trying again.

When to contact a dealer:

• The display remains frozen after restarting and charging.
• The display is intermittently turning on and off with alarm beeps.
• Automower® shows an unfamiliar symbol and cannot be operated.

Contact a Husqvarna dealer for further assistance.

If the display shows “Firmware update” and appears frozen:

1. Wait for the update to complete. Firmware updates can take up to 30 minutes. Automower® temporarily disconnects from the app during installation and will reconnect automatically when the update is done.
2. Do not restart Automower® during the update. Interrupting a firmware update can cause further issues.
3. If Automower® is still stuck on the firmware update screen after 30 minutes, restart the mower. See How to restart or reset your Automower® robotic lawn mower for model-specific instructions.

If the steps above didn’t help, contact a Husqvarna dealer for assistance.

To learn more about firmware updates, see How to update your Automower® firmware.