Got the RZ4824F from Social Circle Ace dealer on 5-13-13 after my lawn tractor blew the motor. Wow I can't stay off this new z-turn, I like mowing grass again! I'm mowing around 2 acres with obstacles in half the time. This mower is fast and cuts really good! With the 24 hp kawaski and the fabricated deck the price was right.
May 16, 2013
Dealer needs to give more attention to pre delivery
After unloading mower it wouldn't start because the wiring harness was routed wrong and when lifting seat unplugged safety switch. Center blade worked loose after 4 hrs and destroyed pulley and shaft on center blade. Never properly tightened.
After taking care of the slip ups by dealer mower works really well.
May 6, 2013
overall poor rating
My Zero turn RZ4824F is leaking oil from a part that Husqvarna is out of stock on. Furthermore their customer service guy Randall Harper said that i must go to a authorized service dealer before i can get the parts that are needed to repair the device. He provided me with 3 phone numbers 2 of which were out of business and the 3rd did not handle the mowers only small hand held devices. I called back and waited for service again and they gave me different numbers which turned out they did not have the parts that i needed and would not allow me to speak with a mechanic. Finally i had to pay for the correct sized belt that by the way was installed wrong from the manufacturer. That cost was $71.00 ouch!! I explained everything in detail to both customer service representatives and in the end had to find a oil plug from an old blown up motor and completely do away with the oil drain extension device that was leaking and causing a mess in my garage.
Now it will have to be a top side oil change only due to poor engineering of the location of the oil change plug. Keep in mind this unit only has 9 hours on it and i doubt very seriously it will ever survive 90+ hour like my old john deer. Husqvarna you really need to evaluate your customer care department not to mention the product that you are distributing. Here is how to save your business.
I understand that you need to sell product and that the big box stores can do that for you. But hey what about serving your products? Stop for a minute and look at some small local business owners around the states and counties and allow the qualified ones like Billy's small engine repair in Cumming GA to handle your service issues. Furthermore don't force these small business/service center to carry thousands of dollars of inventory hey they can't afford it! If they can and choose to then great but make them service centers so when someone like myself has a problem we can get something done about it in a timely manner. Meanwhile fortunately for you Husqvarna God keeps on growing the grass and I have to keep cutting it with your product, man i hope it lasts another season or my $3,500.00 is just a waste that I spent on the RZ4824F.
You could have at least sent me the belt at no cost, Come on! 9 hours on the device!!
April 23, 2013
Husky r4824f zero turn mower
I had a problem with my new Husky zero turn r4824f , the factory failed to grease the deck bearings when I bought it new , the dealer took care of the problem by putting new deck bearings in the deck , problem solved . I love the mower it functions flawlessly , the blades were not as sharp as they should have been easy fix . Over all I would buy it again . Very good mower , with the Kawasaki twin cylinder engine it handles my one acre yard without any problems . Great mower just make sure the dealer greases the deck bearings .
March 16, 2013
The Husqvarna RZ4824F zero turn mowers are designed and assembled extremely well. When talking to help line they answered all of my questions, they are very knowable about the product and accessories. The mower has cut the mowing time considerably. The adjustable seat makes it easy for my wife or I to set and start mowing. The mower is designed for easy cleaning and maintenance. For those who are looking for a new mower I would suggest they go to their nearest Husqvarna dealer and ask to test ride one of the new mowers.
February 14, 2013
my o-turn mower
Bought in march 2012 I have used my mower to upkeep both my & my father in laws yards, approximatly 3+ ac. Quick and efficent saves me much time over my old Cub Cadet. Its my first Husqvarna and I don't believe it will be my last as I am thrilled with its Performance. Have had no maintenance problems yet. and hope there won't be any I cant tackel myself.Absalutly better than o-turn i had on my Older Snapper.
August 19, 2012
good average mower
This mower is fast. It cut down my mowing time by half. The fabricated deck and blades do not give enough lift to the grass to leave a very nice cut. This deck leaves alot of seed stems uncut, I mean alot. When I called the dealer
he said it would cost me alot of money to get a refund or to trade for another that would cut better. I suggest you do your homework. Don't get stuck like me, with a mower that does not do a good job.
July 15, 2012
good mower for the money
this machine really cut my mowing time in half. fairly comfortable to operate but if ur not working on very smooth ground the ride is pretty rough. The cut quality is very good.
July 6, 2012