Husqvarna Fleet Services app & sensor (portrait)

AN EASIER WAY TO KEEP TRACK OF YOUR EQUIPMENT

Where is your equipment? How much do you actually use it? When should you service or replace it? Connect your equipment to Husqvarna Fleet Services™ for hassle-free tracking and a more productive workday.
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COMING SOON: GPS Tracking and Asset Management Systems for landscaping and lawn care equipment

Put a Husqvarna Fleet Services™ sensor on any piece of equipment and you’ll always know where it is, how much it's being used, when it's time for service, and more (and if you use our professional robotic mowers, you won’t even need to install the sensor!) You'll receive updated information on your phone, tablet or laptop, saving you both time and money.

Husqvarna Fleet Services app, sensor and logo

How it works

The system keeps track of your equipment either through the use of machine sensors or – in the case of our professional robotic mowers – built-in connectivity. The equipment data is transmitted via Bluetooth (for Automower® it’s via 2G/3G) and can either be collected in the field via the intuitive Husqvarna Fleet Services™ app, or back in storage via the Husqvarna Fleet Services™ Gateway app. The combination of these apps gives you updated data that’s automatically uploaded to the cloud-based account where you can access it from any device.

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Husqvarna Fleet Services - How it works

FAQs

How do I sign up and get started?

Go to the URL for the service and click on 'Sign up now' and fill in the fields with the requested information. When the request has been approved, an email will be sent to the address used. Click on the link in the email to review your information and create a password for your account. Your account is then ready to use.

What's the difference between the Fleet app and the Gateway app?

The Husqvarna Fleet ServicesTM mobile app helps Fleet managers and Technicians to manage the inventory while out in the field. The app detects machine sensors in the field and uploads their data to the cloud. This includes 'last known location', to help find any missing equipment or to make sure nothing is left behind.

The Fleet Gateway is designed for one task only -  to detect a large number of machines when they are returned to storage, account for their return and then upload the machine data. The Fleet Gateway benefits best from being stationary in your storage space, connected to a Wi-Fi service and powered 24/7. Both apps can be downloaded from Applestore and Google Play.

 

Does every operator need the app?

No, Husqvarna Fleet ServicesTM machines detect and store the machine data even without the Fleet Services mobile app or Gateway app nearby. However, in order to capture last known position for a machine, a Fleet mobile app needs to be running on a phone within Bluetooth range of the machine. To achieve a constant control of the last known location of all machines, you are best served by having operators install the app, as the distance between different operators may be too big.

Can I track my equipment in real time?

If you use the Husqvarna Fleet Services™ app (in a mobile or tablet) in the field and the Husqvarna Fleets Services™ Gateway app (in a tablet) in the storage area, you’re able to monitor your equipment 24/7. Otherwise, the data shows the last known position of your equipment.

 

Will the app track the position of the operator?

No, Husqvarna Fleet Services™ does not track the operator. The app detects the Bluetooth connection from the machine sensor and stores that as a time stamped event. With that time stamp, the phone reports its own GPS position which provides the last known position for the machine.

How do I install sensors on my equipment?

In order to add new sensors to a machine you need to use the Husqvarna Fleet Services™ app.

First off, the machine in question has to be added to the Fleet (which can be done with either the app or from a browser). Then start the app and select the machine in your inventory, then tap the ‘install sensor’ button.

Next, tap ‘scan QR code’ and if the app requests permission to take photos and record videos, accept. Scan the QR code using the camera in the phone – make sure that there is enough light so the camera can capture the code.

When the code has been captured, the app will automatically add the sensor to the selected machine.

Can the sensor withstand tough professional work?

Yes, the sensor holder and sensor electronics are constructed for many years of usage in different customer work applications such as landscaping, tree-care, construction work etc.

 

Do the sensors provide live GPS tracking?

No. The location captured by the system is always 'last known', as seen by any of the fleet apps. The GPS position of the machine comes from the smartphone and not from the sensor itself.

 

Can I install sensors on equipment from other brands?

Yes, you can install sensors on machines from any 3rd party brand to connect them to Husqvarna Fleet ServicesTM.

 

What are the technical specs on the sensors?

Weight: 1 oz. (including battery)
Size: 2.7" x 1.7" x 0.6" 
Battery: CR2450 or equivalent 
Battery life, engine on hours: Approx. 350hrs 
Battery life, on the shelf: Approx. 10 months
Radio: Bluetooth Low Energy
Memory capacity: 60 days data (when assuming 8hrs working day)
Max temperature: 140°F (60°C)
Min. temperature: –4°F (–20°C)

What kind of equipment can I track/handle?

You can add virtually any type of asset to the Fleet Services inventory.

The Fleet Services™ Machine Sensor can extract data from the following machine types:

  • Machines with petrol engines
  • Machines with electric engines

Examples of asset types which can be added to Fleet services are:

  • Hand-held machines
  • Ride-on machines
  • Husqvarna Automower®
  • Vehicles
  • Utility vehicles

 

Which Husqvarna Automower® models are supported by Husqvarna Fleet ServicesTM?

Husqvarna Fleet Services™ supports all Automower® models equipped with an Automower® Connect module:

  • 500-series
  • 300- and 400-series X-line
  • 300 and 400-series with Automower® Connect module installed as an accessory
Note: Automower® Connect@Home is not supported by Husqvarna Fleet Services™.

Can I assign different user roles for various staff members?

Yes, currently Husqvarna Fleet Services™ has two roles – Fleet manager and Fleet technician.

A user can have multiple roles.

The Fleet manager role provides full access to the fleet company account, including rights for user management and payment settings.

The Fleet technician role is limited to management of asset inventory.

 

How many users can I add?

There are no technical limitations on how many users Husqvarna Fleet Services™ can have.

Does Husqvarna Fleet Services™ work on my smartphone/tablet/computer?

The Husqvarna Fleet Services™ web portal works on tablets and computers. The Husqvarna Fleet Services™ smartphone app is available for both Android and iOS. Simply go to Google Play and/or Appstore and search for ‘Husqvarna Fleet Services’.


Will running the apps drain my battery?

The app needs to be running in order for the Husqvarna Fleet Services™ location services to help report last known location for the machines. This employs the Bluetooth radio and you can expect a similar energy usage as for similar tracking apps like Tile, TrackR, etc.

Uploading the machine data uses slightly more energy.


Is my information safely stored in the cloud?

Information is stored on resources that are secure behind firewalls and can only be accessed by the system itself.