Burner not better
I called four times to customer service and those poor gals didn't have a clue. They recommended one dealer who is out of business and another that said to me when I called, they have never been a Husqvarna dealer but people always call because customer service gives out their phone number and address. Other manufactures of these mowers have similar design flaws like my RZ4623 (Gravely/Ariens & Cub Cadet) but Husqvarna is the only one without a modification or fix. I know it's a known issue and I have a few guesses why but to spend no less than 8 hours on the net and with customer service (lol) is ridiculous. If an engineer or a representative wants to contact me they have until July 9 because that's day 29 otherwise this $2800 yard griller is going back to Lowes.
PS I purchased the mulch kit, arm rest kit and the headlight kit. Wasn't my best decision before I mowed with it.
If I can get Husqvarna to send me a box to go around the exhaust I will change my review because I really want to like this mower.
June 27, 2013
Unit seems to use a lot of gas. I have 5 hours on it, so not much timr to say how dependable it will be.
June 27, 2013
I bought this mower about a month ago and it has been great. The way it moves and the power it has. I have yet to find a hill that I can't tackle. It took me my first cut to get use to it but after that I was hooked. It does wonderful on gas. If you buy this mower you will be highly satisfied.
June 25, 2013
Very happy with my purchase
This was my first zero turn mower and I was a little nervous going from my 8 year old Craftsman 24hp to this 23hp model. Well I'm here to tell you that this 23hp kohler blows that craftsman out of the water. Much more power, even though I took great care of the craftsman. This mower is very fast and blows the grass out evenly during discharge. Plenty of power and everything about it I am happy with. The retailer stands behind the product very well in my area and I've recommended it to many people. If you're considering it, you won't be sorry.
June 21, 2013
Not really happy
I purchased this machine used through Lowe's. They said it had been repaired. Upon trying to use it after I bought it, the cutting deck would often quit cutting. Noticed that an idler pulley had cut a groove in a bracket. Shortly after the belt burned and jumped off the deck. I took the machine back to Lowe's for re-repair since they said they would warrant it for a year. Now it appears to be working.
How welll this machine lasts remains to be seen.
June 21, 2013
A few things to be aware of...
...if this is your first ZTR mower.
It is NOT an all-terrain mower.
The seat is the only suspension, of course. It was apparently built for medium frame individuals as the springs bottom out with my heavey frame and there is very little shock cushioning over rough ground.
It is unstable on even shallow grades. You slide around in the seat and feel like you will fall off even at 15°. It is not recommended for grades above 10° and now I know why.
The mower deck idler wheel on the left front sticks out like a grappling hook, ready to grab anything that gets within reach. It is outside the track of the left front wheel so you don't notice where it is heading until you have either smashed a dent in a fence post or snagged the chain link and ripped a section out. I have 4 areas that need repair now simply because I did not lean out to the left and make sure the wheel would miss the chain link.
The manufacturers label is not in the engine compartment, as stated in the manual, it is on the side of the frame behind the front of left rear wheel.
The tires are designed for protection of the turf, not traction. I hit a couple of soft spots my old tractor never even blinked at and buried the mower in mud. One incident required a farm tractor and a chain to extricate the mower.
In spite of these issues, I still like the mower. It cuts cleanly and evenly and takes less time to mow my 6/10 acre lot than the old tractor. It is solidly built and along with the reputation of the Koeler engine, I expect I will be using this mower for many seasons to come.
June 21, 2013
Some good -- some not so good, features
First, realize that this is the only Zero-turn mower I've ever owned, indeed, ever driven (RZ4623 manufactured 1-2013, purchased 4-28-13) so I have nothing to compare to. That said, this mower is fun and fast. Everyone says how fast they are -- be sure to pay attention, they ARE. The job gets done surprisingly quickly. There is more than enough power to go thru the toughest grass and more (sharp blades, please). I have a 1/2 acre field next to my house that hadn't been mowed in 2 or 3 years. This RZ4623 never needed to slow down -- unless I chose to. Great job. Now to the "issues" (nothing's perfect, eh?)
The adjustments to the anti-scalp wheels is a pain. You have to use 2 wrenches (not optional) and some of the wheel bolts are hard to get to. There are only 5 positions for adjusting -- it should be more and it should be easier. A lot easier. On the other hand, you don't do it often. It took me two times to get it "right". I grumbled at the mechanical engineer every step of the way. I'd love to see how other zero-turn mowers deal with it. I think it could use one more anti-scalp wheel in the front center of the mower deck.
I'd heartily suggest no more than 46" cut unless ALL your mowing is straight forward and open territory. A wider mower will have places it can't go between two items (like a tree and bush or fence post). Notice that the mower is underneath YOU and not at the front of the machine. This means you can't go up to something and get close (altho going alongside works very well). And the Zero-turn is cute but you won't use it much -- the "zero" part that is. Here's some of my observations: If you try to go around a tree with the mower deck right up to it, you'll "hook" the rear wheel against the tree trunk, tucked in between the rear wheel and the mower deck (a problem with any Zero-Turn I expect). You can actually get stuck there and have a fun time figuring out how to get out of the mess you're in. I found it's possible using the 'steering" but it's tricky at best. Go slowly if you get in that fix. Then there's the traction problem. In an actual zero turn you have one drive wheel going forward and one backward. I find that even in dry grass, one wheel tends to spin and "scalp" the grass -- and it's very easy to do. One learns (over time) not to push or pull the "handles" all the way, but rather to modulate them carefully. That said, at times I find myself going a bit backwards and spinning around -- it's very cool!! But it takes practice (this would be doing a 180 turn at the end of a "row" with both wheels in reverse but one faster than the other). Methinks it could use more traction - more aggressive tires, more weight, something like that -- a good engineer could figure it out.
If you expect to know how much gas is left without taking off the gas cap ... well, good luck. They could have done much better, but I didn't buy it on that premise and it's satisfactory, if not elegant. The gas cap is wonderful! It's huge and tethered nicely and has the "clicking" when tightening it.
Hillsides!! (more than a gentle slope). This is an issue and they mention it everywhere on the machine and in the manual. You can do hillsides, but it takes A LOT of practice and some cannot be done. It powers straight uphill beautifully -- no problems -- full speed (and exhilarating). It goes straight downhill with some careful attention and generally you best go as slowly as you can. Going crosswise takes some skill and much practice and is not recommended. And as aforementioned, some cannot be done, period. And you're likely to lose traction on the uphill drive wheel - this gets messy quickly.
Here's some of my recommendations. Going on the flat and straight ... you can learn it in minutes if not seconds. BUT what you will find is that the first time you're in a bit of an emergency situation, everything goes to pot in a hurry. You're not trained nor experienced and things get out of control in a flash. Lots of adrenaline and most likely an embarrassing moment (I've had a few of these!) The first thing to recognize is that speeding up in an emergency situation is highly dumb -- but nonetheless, the tendency is to "go faster". Teach yourself early on, when anything is dicey SLOW DOWN to a crawl or stop. I went over a 2 foot almost-vertical cliff (well sort of) when I lost traction along it's edge. Scalped the lawn to a fairthewell and scared the tar out of myself (the machine did just fine!) The problem was that I thought speeding up would save me and it did just the opposite. If I had stopped immediately and then creeped as slowly as possible (backwards) I'd have been much better off. Go slowly until you act like you do driving your car -- that is, without thinking. This will take awhile. I have 8.5 hours on mine and I am finally feeling like I'm MOSTLY in control most of the time, but I still have more brain teaching in my future and likely a few adrenaline dumps, if you get my drift.
Consider you sit up pretty high in this machine -- low hanging branches can be scary or worse. Go slowly around them -- very slowly and be prepared to stop quickly. Just letting go of the steering handles does nothing (strangely).
Note that there is NO BRAKE on these -- a hand brake, sure, but it's not convenient nor even an opportunity in an emergency situation -- like a tilt-bed trailer when it suddenly tilts. Hang on for dear life! I came out OK if not missing more adrenaline afterwards. I'd found myself trying desperately to find the foot brake as "life" took over. It just ain't there. In pure fear you might push forward hard to act as a brake and go shooting forward and ... it's too awful to think about. Be careful. Go slowly. Think ahead. Don't take chances.
As I said I have 8.5 hours on mine now and it's in the shop already! The left mower blade pulley (on top of the deck) failed. The bearing seems OK but the pulley got almost red hot (I burned myself a bit on it) when it did something it shouldn't have. I knew I was in trouble when the mower began making one of those noises it never should. Dealer tells me they should have it fixed promptly when the parts arrive. The dealer tells me this is the second one in a week like this. Hmmmmm.
It has a comfortable seat but it takes a lot of time to get relaxed using it. Work on this or you'll find you need a massage when done. And you CAN relax a lot -- steering takes almost no effort ... much easier than a steering wheel but inexperience causes tenseness. Probably about the same as as learning to drive a car. Lots of white knuckles when it really isn't necessary. A light touch is best.
It starts beautifully but needs a bit of choke when cold regardless of how hot the weather is.
The knob for activating and deactivating the mower blades is in a poor location -- too far back. I'm getting used to it but it would be a lot more effective and easy were it to be much farther forward (like where the choke is now). One has a tendency to need to "hit" it to shut off the mower without looking (like crossing a gravel driveway). This takes some getting used to.
The complaints of others about the exhaust burning the ground when stopped for a bit has been fixed. They put a flat deflector plate outside the muffler -- problem resolved.
Get one of these and have a ball -- they're fun. But be sure to give yourself more time than you think to get used to them fully. Happy mowing.
June 15, 2013
28 hours. Right side deck pulley came apart.
After only 28 hours on the clock the right side (sitting on the mower) deck pully started squealing and came apart. I'm very dissapointed with this purchase. It was sent in to be fixed (warranty) but I have no faith in this product now. I expected alot more for the amount I paid.
June 15, 2013