I am having a problem starting engin. By the time I set the chock, goto rear engage gear and then pull rope, the chock has returned to nutral and engine will not start. Any solutions?.
June 20, 2013
mower ran 4 times and died/no customer support
I lost my 10 Y.O sears Craftsman mower to sandy last fall. So I had to buy a new mower The grass needed one more cut. Went to my local Agway and Bought what I thought would be a great mower ..after all it had a Honda motor and the Husqvarna brand. We'll I mowed the lawn exactly 3 times this spring and on the forth mow it died with a poof Has Gas Oil ..JUST WON'T START!!! When I bring it back to the local Agway they treat it like I have had the lawnmower for years and am bringing it in for repairs …WHAT It is bran new.. Wrong after a half hour of trying to get my money back (I know your laughing at me now…the thought old school customer service) exasperated I said to the man OK what can you do for me? he took it wheeled to the back of the store asked me my contact info and then said that would be $35 WHAT I said no way you have my contact info…. if you find I ran over a boulder or a small sheep or something I'll gladly pay for repair…call me you have my contact info and I walked out..that was saturday fast forward to today monday (no call from repair but I didn't expect one) So I contact Husqvarna customer service or should I say try to!!! first you cannot find a phone number and then when you do you get disconnected EVERY TIME (I tried about 8 times)…….Dear Husqvarna whoever you are if you care please contact me you have my Email……. oh by the way when the mower did run it wasn't bad on power but that's just a memory….
June 17, 2013
I have only had the mower for around two weeks, and all I can say is wow!!! I bought this mower for the honda engine, ease of use, and the 3 in 1 cutting capabilities that it offers. So far I have only used it in the bagging mode, and this mower doesn't disappoint like my old John Deere push mower did all the time. Easy starts, great pace ( set your own), and a great price have me sold on Husqvarna power equipment
June 14, 2013
Decent mower ...not quite ready for prime time
Good power from engine for cutting up hill. Twin drive handles are easy to control ( I use the right one since I am right handed ). Starts easy. Rubber flap behind mower gets under the mower when pulling mower backward. Sometimes have to move mower slightly forward with drive off to get mower to roll backwards easily...very irritating Clicking noise from drive when using less than maximum drive speed- hope nothing is breaking. Manual says three year warrantee but registration form they sent me says two year.
Would be a great mower if not for the above issues....maybe they will be fixed on future models
June 13, 2013
Mulching leaves clumps of Grass
Has a lot of power but I am finding that when I mulch it leaves clumps of grass. It seems the area that the bag attaches to gathers grass when the bag is not attached. Also when i pull it back the back wheels lock up. Very disappointed in this brand.
May 18, 2013
HU700L Not a Great Mower
The HU700L is not a durable and reliable mower. I have owned this mower for just over a year and have already had three issues that re related to breakage and poor design. Honda engine is great. The issue is the drive system. Very poor design. Very disappointed in this mower!
May 12, 2013
husqvarna won't honor their warranty
bought the hu700l on 4/10/13 it would only run about 2 minutes and quit. let it sit for 2 minutes and it would crank and run for another 2 minutes. took it to the local authorized dealer and was charged $53.53 they said the carburator isn't covered under warranty.
April 26, 2013
Would not recommend this product to anyone even a politician.
I bought hu700l on 4/10/13. It started fine but it will run appx 2 minutes and quit. I called for an authorized dealer in my area to service it. I took it in on 4/19 anad got it back on 4/23 with a bill for $53.53 from the authorized dealer (Ace Equipment Sales and Svc, Inc) where I was told to take it. I called customer service and was told by Jessica that the carburator is not covered under warranty. I can find nowhere on the pkg. nor in the owners manual that the carburator isn't covered. Jessica then told me she would transfer me to another rep. I was on hold 30-40 min. I gave up. Do not buy this product!!!
April 23, 2013