Bad Design causes performance issues
We purchased this last spring 2012 at Lowes to replace our John Deere that was 10 years old. From the first use I noticed the cutting path was erratic. It felt almost like a car that has no idler arms. It is bumpy and tight. I have pretty level ground and grass is average thickness. I never had these issues with my JD. Now the front auto wheels plastic gears are stripped out. I can not find replacements anywhere in my area. Forced to buy and pay for shipping. $27 per wheel. The power cannot cut through my grass without the bag without dying multiple times.
August 10, 2013
This mower has all the right stuff
I originally purchased a competitive mower and I was never able to start it. After more research I discovered that I wasn't the only to have this problem. I took back the mower and purchased the Husqvarna HU 700 F. After assembly and filling the oil and gas, it started before the first pull was complete and has continued to do so.
I am still amazed at the beautiful mowing job this mower does. The lawn looks much better than it ever did with my previous mower. I would recommend this mower to anyone.
August 5, 2013
Wheel Fell Off Twice
I purchased this mower in April 2013. The mower worked great for the first few weeks. After a couple mowings, I noticed that the front left wheel (the wheel that is powered by the self propel mechanism) was becoming loose. By the end of June (less than 2 months after purchasing the mower), the wheel had come completely loose and no longer functioned. The metal piece that raises and lowers the mower starting getting looser and looser until it eventually no longer held the wheel on the machine. I brought the mower in for service and, fortunately, the repair was covered under warranty. Unfortunately, it took 3 weeks for the repair to be complete. According to the shop, it was because the part was backordered through Husqvarna. After 3 weeks, I went to pick up the mower and they told me the part was re-designed through Husqvarna as this was an inherent problem with this model. I checked the wheel and it felt sturdy so I brought the mower home. After 2 mowings, the wheel came completely loose again. The metal piece that was supposedly re-designed, bent out of alignment once again. My mower is now in-operable for the second time in less than 4 months.
Other than the wheel falling off on a regular basis, the mower is great.
August 5, 2013
Self propel feature broke within 3 months
Self propelling front wheel broke within three months. In addition, the mechanism to lock the mowing height also broke. Though both issue were repaired under warranty, it was still frustrating to have to go without a mower for four weeks after you recently purchased it new.
July 25, 2013
I purchased my first Husqvarna walk behind self-propelled mower from Lowe's. It was the 4 wheel drive. I cannot use the grass bag due to a back injury a couple years ago. I used this mower twice and was NOT at all satisfied with the mulching. It throws the grass out from under the mower in clumps. I took the mower back to Lowes and tried this one HU700F. I mowed my front yard, it has clumps of grass all over it. So I put the grass catcher on and went over the yard again and got a full bag of grass that had been left on the yard. Your mowers do not mulch properly. Don't know what the problem is and I called your company and they couldn't tell me anything, said I had to leave a complaint on answerarmy.com, and what good is that, I wanted to talk to someone about it. Well guess what, this mower is going back today. I cannot mow the yard and then go mow it again to pick up loose grass. I'm going back to Troy-Bilt. Book says, mowers are shipped ready to mulch, these mowers do not mulch, leaves the yard in a mess. You need to change something about the mulching blade. I like the mower except for mulching and I'm not mowing twice, neither am I going to rake the yard. It's disgusting to pay this price and it not do a good job mulching. Thanks, but no thanks. I saw lots of complaints on answerarmy.com about the mulching. I am not the first person to complain about this. Some go back to 2010 so evidently you are not listening to customers about the mulching because you have not fixed the problems and this is 2013. I am 69 years old and mow my yard sometimes 3 times a week depending on the rain we have, so I want a mower that will mulch properly and the Troy-Bilt that I had, did just that, but wanted to try a different one this time. Well I did and am definitely NOT happy with this one. Going back to Lowes.
July 5, 2013
Won't start after first time
I am very disappointed with this mower. I bought it 8/29/12, used it once, then had to store it til this June 2013. I broke my ankle last Sept so wasn't able to use it until now. I left a small amount of gas in the tank. got it out to use and now it's at a service place. The service dept said the warranty may not cover because I left some gas in the tank and haven't used it for 10 months and I was negligent. Now... I've had a Craftsman, Toro, and Troy Bilt and left some gas in tank at end of season and was able to start it right back up the next season. The authorized service company said I may have to buy a new carburator. NOT going to happen. I will contact Husqvarna first. I know other people who've left gas in their lawn mower end of season and haven't had problems with other named lawn mowers. Maybe this is lemon, but if it is, the manufacturer should make it right. It definitely is NOT Easy Start.
July 1, 2013
I bought this mower after reading a review online from someone who lives in a similar area of the country. It said the mower was VERY good at cutting tall/wet grass. We have had rain so much I haven't been able cut the grass on a regular basis. The grass was tall and WET (muddy ground as well). The mower worked flawlessly. Moved through the grass with ease and only plugged a couple of times. Best mower I have owned. If I had to find one thing that I don't like (VERY SMALL) I would say the discharge chute bends if you cut with the tall grass is on the side of the chute. Not a problem just a VERY small nuisance.
June 30, 2013
Only Two Improvements needed
I have been mowing for a long time. So the perspective is I am 63, in very good shape and mow my Fescue based yard 2-3 times a week which is 100x125 feet. Some say I have an OCD about my yard. Overall this is a very good mower for the short time i have owned it. I am hoping it does not suffer the transmission problems other highend mowers suffer from. The two things that I need to address is Cutting Height, the maximum Mower height is about 1 inch too short for my Kansas cutting needs... I have it raised to the end of the stops and bolted to get it as high as possible but still not high enough. The second is the hand propulsion grips are too stiff, my arms get tired of holding the handles.
June 27, 2013