Just don't know yet,
I hope I never need support. I have not used the saw yet because I just obtained the missing bar oil reservoir plug today from Lowes. First I called the service number that came with the saw. OrderTree sent me the wrong part three times on orders 93178501, 93180152, and 93184368. They think the part number is 545070801, I don't know becuase I cannot find a 2012 parts list on your site.
Also, when I tried to sign in for this this review you said my email was not valid but you sent this reg confirmation # 121226-000586 on 12/26/2012.
January 21, 2013
Starts Great / Runs Great!!
Super cold out @ 20 degrees, but started right up and ran like a champ. Easy on fuel use.... Motored through a couple hours of seasoned oak of varying diameter with no trouble.
January 6, 2013
THIS IS OUR 2ND PRODUCT AND THE HANDLE FELL OFF WHEN MY HUSBAND WAS USING IT THE 2ND TIME. NEVER HAD A PROBLEM WITH HUSQVARNA PRODUCTS, WE ARE JUST GOING TO TAKE IT BACK TO A DEALER TO GET COVERED UNDER WARRANTY.
December 26, 2012
Great saw for the price $$$
needs to have bigger opening for your foot when you have boots on. other than that it is great saw thanks.
December 24, 2012
Got this saw as a gift from my family after I used a friend's and raved about how excellent and east to use it was. Now I am enjoying having my own. Some day one of my friends can use mine and end up getting one for themselves too.
December 16, 2012
I only cut wood about 15 hours a year and that is enough for us. It is seasoned and nothing big I do not cut live tree's down got enough that are dead and laying. The saw is great I have been killing myself it feels like with my old saws I had. This is the first new saw I have ever had always bought used and other brands well I will never by used again and will always buy Husqvarna. I spent a little more on the brand but it is easy to start and runs great. If I cut bigger and live trees I would buy at least the next size up but this one I have work perfect for me.
December 11, 2012
The Chainsaw only lasted one use.
This was very shocking. The chainsaw ran beautiful during the tree fall. On the very last cut of the tree the chainsaw lost all power. The chainsaw started fine but when attempting to use it had no power to cut the tree and just dogged out. I had to use a old saw to cut the tree into fire wood. Very disappointing.
December 10, 2012
The instructions are very poor, for instance the instructions say to keep air filter clean but there are no instructions on where it is or how to get to it.
December 3, 2012